%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers In the proceeding 'Run' window, enter this location:.Hold the Windows key on your keyboard and press R.Launch iTunes and attempt to connect your device using your USB cable.Select "Search automatically for updated driver software".Right-click your connected device and choose "Update driver".Click the downward arrow next to "Portable Devices" from the list.Right-click the Windows icon in the bottom-left corner of your screen, then click "Device Manager".Connect your device to your PC or laptop using your Apple USB cable - this time, if iTunes opens automatically, close the window. So needless to say, if the driver is outdated or broken, this will prevent your computer (and by extension, iTunes) from recognizing your device.įor this process, as we did before, unlock your device and ensure it is showing the Home screen. This driver tells your computer how to communicate with Apple mobile devices. Update Apple Mobile Device USB Driver (Windows only)
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